Support
Get help and find answers to your questions about PeePal.
Frequently asked questions
How does PeePal track my bathroom visits?
PeePal uses simple manual logging where you tap to record each bathroom visit.
The app tracks timing, frequency, and any notes you add to help identify patterns
in your habits and overall health.
Is my health data secure and private?
Your record is stored on your device. If you use iCloud, selected tracking data can
sync privately between your devices through your Apple Account. The app accesses
that data through your iCloud entitlement; the PeePal operator has no independent
backend access.
Can PeePal help detect health issues?
PeePal can help you identify patterns and changes in your bathroom habits that
might be worth discussing with your healthcare provider. However, it is not a
diagnostic tool and should not replace professional medical advice.
Is PeePal completely free?
Yes. PeePal is completely free to download and use. Features including logging,
first-party anonymous product analytics, data export, and health insights are
available at no cost. Product analytics are not linked to users, not used for
tracking, and include no raw log values, no notes, no symptoms, no profile details,
no visit history, no HealthKit values, no free text. There are no hidden fees,
subscriptions, or premium features.
Can I export my data from PeePal?
Yes. You can share daily insights summaries from the app, making it easy to
discuss your tracking data with your healthcare provider or keep your own records.
How do I contact support?
Email us at admin@peepal.info.
PeePal is a labour of love created by someone with a family history of prostate
issues — support is part-time but genuine. Please do reach out.